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Conquestador Casino Terms and Conditions

At Conquestador Casino, we are committed to operating a fair, transparent and secure online gaming environment. These Terms and Conditions govern your use of our website at conquestador.com and all services we offer, including casino games, live casino, sportsbook, esports betting and promotional programmes. By registering an account or accessing our platform, you agree to be fully bound by these terms. Please read them carefully before using our services.

1. About Us

Our Conquestador online casino is operated by Cavolo Boss Limitada, registration number 3-102-899055, Ofident Building, Office 3, Costa Rican North American Cultural Center, 200M North and 50M East, San Pedro, Barrio Dent, San Jose, Costa Rica. Payments are managed by Stormelon LTD., registered in the Republic of Cyprus, with principal office at Griva Digeni 81, Marinos Court, 3rd Floor, Flat/Office 301, 6043, Larnaca, Cyprus (registration number HE473373), acting as an authorised agent on behalf of Cavolo Boss Limitada. We hold a licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, licence No. ALSI-082404002-FI1.

2. Acceptance of Terms

At Conquestador, we require that every player accept these Terms and Conditions in full prior to using our services. By creating an account, logging in via the Conquestador casino login page, or placing any wager on our platform, you confirm that:

  • You have read, understood and agreed to these Terms and Conditions
  • You are of legal age to gamble in your jurisdiction
  • You are accessing our platform voluntarily and for personal entertainment
  • You are not acting on behalf of any third party
  • The information you provide during registration is accurate and truthful

We reserve the right to update or modify these terms at any time. Continued use of our Conquestador Casino platform following any such changes constitutes your acceptance of the revised terms.

3. Account Registration

3.1 Eligibility

Our Conquestador casino is available to players who meet our eligibility criteria. You must be at least 18 years of age, or the legal gambling age in your jurisdiction if that is higher. We operate our platform in English and target markets including Ontario and New Zealand, among others.

3.2 One Account Policy

We permit only one account per customer, household, shared address, shared computer or shared IP address. If you lose access to your original account and need to create a duplicate, you must contact our support team at [email protected] and receive explicit written permission before creating any secondary account. Unauthorised duplicate accounts may be immediately closed and associated funds forfeited.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your login credentials. We strongly advise you not to share your password with anyone. If you suspect any unauthorised access to your Conquestador casino sign in credentials, you must notify us immediately via live chat or email.

4. Restricted Territories

At Conquestador Casino, we do not accept players from certain jurisdictions. For the avoidance of doubt, we do not permit USA players accessing our website under any circumstances. You warrant that you are not a resident of any restricted or disputed territory, including without limitation Crimea and the Democratic People's Republic of Korea. Any attempt to access our website from a jurisdiction where online gambling is illegal constitutes grounds for immediate account termination without notice. We reserve the right to close accounts and void any associated funds where a player is found to have misrepresented their location.

5. Deposits and Withdrawals

5.1 Deposits

Our minimum deposit is (or EUR 20 where applicable). We accept a wide range of payment methods, including Visa, Mastercard, Interac, ecoPayz, MuchBetter, Jeton, Flexepin, Neosurf, AstroPay, Apple Pay, bank transfer, Skrill, Neteller, Qiwi and YandexMoney. Please note that Qiwi transactions carry a 3% processing fee and YandexMoney a 4% fee. Your account must be funded with at least before you can access real-money games or activate the Conquestador welcome bonus.

5.2 Withdrawals and Conquestador Withdrawal Times

Our finance department processes withdrawal requests within up to 24 hours for fully verified accounts that have passed all required identity and gaming profile checks. Once we have processed your request, the time it takes for funds to arrive in your account depends on your chosen payment method and applicable banking regulations. Conquestador withdrawal times may therefore vary. Withdrawal methods we support include Visa, Mastercard, Interac, ecoPayz, MuchBetter, Jeton, Flexepin, Neosurf, AstroPay, Apple Pay, bank transfer and cryptocurrency.

5.3 Withdrawal Limits and Requirements

We apply a 3x deposit turnover requirement to all withdrawals, regardless of whether a bonus is active. Where deposited funds have not been placed into play, we may withhold a fee of 10% from the withdrawal amount or decline the request entirely. Every fully verified account is guaranteed a minimum withdrawal of 5,000 USD per calendar month; amounts above this threshold are reviewed individually. Withdrawals above 1,000 USD trigger both document verification and an additional review of game transactions within 48 hours. We permit two free payouts per day; subsequent payouts on the same day carry a 10% fee.

6. Bonuses and Promotions

6.1 Conquestador Welcome Bonus

Here at Conquestador Casino, we offer a multi-stage welcome package spanning five deposits, up to 200 Conquestador free spins, a Lightning Roulette voucher and a Sportsbook Free Bet, all triggered by a single qualifying first deposit of or more. The structure is as follows:

  • 1st Deposit: 200% up to (deposit –, wager 25x deposit+bonus); 150% up to 0 (deposit –9, wager 25x); or 100% up to ,000 (deposit 0+, wager 30x). Winnings capped at 10x the bonus amount.
  • 2nd Deposit: 100% up to 0, minimum , wager 25x deposit+bonus, winnings capped at 15x.
  • 3rd Deposit: 50% up to 0, minimum , wager 20x deposit+bonus, no cap.
  • 4th Deposit: 50% up to 0, minimum , wager 20x deposit+bonus, no cap.
  • 5th Deposit: 25% up to 0, minimum , wager 20x deposit+bonus, no cap.

We distribute the Conquestador 200 free spins in ten sets of 20 spins, each valued at EUR 0.10. The first set is awarded on a qualifying deposit; subsequent sets are released after specified wagering thresholds are met. Each set expires 72 hours after the previous set's wagering is complete. Free spin winnings are credited to your bonus balance at 30x wagering and expire 72 hours after being awarded. Where winnings from any bonus exceed ,000, we may limit payouts to a maximum of ,000 within any 7-day period.

6.2 Conquestador Bonus Codes and Promo Codes

We may issue Conquestador bonus codes or a Conquestador promo code in connection with specific promotions. Where a bonus code is required to activate an offer, you must enter the applicable Conquestador casino bonus code at the designated point during deposit or registration. Bonus codes are subject to their own individual terms and cannot be combined unless we expressly state otherwise. Each activation of a second or subsequent promo code requires a deposit in between. We reserve the right to withdraw or amend any Conquestador casino promo codes at any time without prior notice.

6.3 Wagering Contribution Rules

Not all game types contribute equally to wagering requirements on our platform. We apply the following contribution rates:

  • Slots: 100%
  • Craps, scratch cards, keno and Hi-Lo: 5%
  • Video poker (including Jacks or Better and Aces and Faces), blackjack, roulette and baccarat: 0% (prohibited during active bonus play under certain bonus types)
  • Sports bets: 100%–200%

A second contribution table applicable to certain promotions assigns blackjack, roulettes, arcade games, video pokers, baccarat, Casino Hold'em, 2 Ways Royal, craps and Sic Bo at 5%, and all other slot games at 100%. Any bets exceeding EUR 4 while a bonus is active will result in automatic forfeiture of that bonus. Sportsbook bets are exempt from the 20% stake rule.

6.4 Bonus Cancellation on Withdrawal

We draw your attention to an important condition: submitting a withdrawal request automatically cancels all active and pending bonuses on your account. Even if the withdrawal request is subsequently declined or rejected for any reason, we will not restore your bonus balance. Funds in your cash wallet may be withdrawn at any time without further qualification restrictions, but bonus funds remain subject to all applicable wagering requirements.

6.5 Ongoing Promotions

Our Conquestador Casino ongoing promotion programme includes daily and weekly tournaments, roulette tournaments every Tuesday, a weekly sports tournament, dedicated blackjack and baccarat tournaments, an achievements programme, cashback, rebate, a birthday surprise and a refer-a-friend scheme. Tournament cash prizes must be activated within 3 days of being awarded.

7. Loyalty and VIP Programme

We operate two parallel loyalty schemes at Conquestador. The first is a seven-level Player Levels scheme based on total wagers within the current calendar month and the two highest-wagering months from the previous four calendar months. Enrolment is automatic. Benefits include enhanced cashback (up to 20% on casino), rebate and improved withdrawal conditions. Level changes may be refused at our discretion, decisions regarding Player Levels are final and not subject to appeal, and we may amend or withdraw Player Levels at any time without prior notice.

The second is a twenty-status scheme running from Novice through Bronze, Silver, Gold, Platinum, Diamond and Ultimate, carrying its own rebate of up to 5% of the house edge based on RTP, and daily reload bonuses announced exclusively by email. Unclaimed rebates lapse after 72 hours and unclaimed reload bonuses after 24 hours. Players who exploit loyalty logic, place opposing bets, systematically target outcomes with underestimated winning expectations, or bet at odds below 1.60 on games with an RTP of 98% or higher may be excluded from all programmes, have bonuses cancelled and have converted winnings flushed from their account.

8. Responsible Gaming

Here at Conquestador, we are committed to promoting responsible gambling. We provide tools to help you manage your play, including deposit limits, session limits and self-exclusion options. If you feel that your gambling is becoming problematic, we urge you to contact our support team immediately via live chat (available 24/7) or at [email protected]. We strongly recommend seeking assistance from independent organisations dedicated to problem gambling support.

9. Game Fairness and Platform

Our Conquestador Casino library features over 4,000 games from more than 20 providers, including Pragmatic Play, Microgaming, Play'n GO, NetEnt, Evolution, Nolimit City, Hacksaw Gaming, Red Tiger Gaming, Thunderkick, PG Soft, Wazdan, BGaming, Spribe, Playson and Yggdrasil. Conquestador slots represent the largest section of our library. We also offer live casino tables powered by Evolution, including Lightning Roulette, American Roulette, Speed Blackjack, Blackjack Azure and Speed Baccarat A, alongside a full sportsbook, esports betting, racing and a Predictions book. All games are provided by licensed and certified suppliers and are subject to independent testing for fairness. Our platform is fully accessible via desktop and mobile browser; there is no dedicated Conquestador app or Conquestador casino app available at this time — all features are accessible through our mobile-optimised browser site.

10. Account Verification

We are required to verify the identity of all players before processing withdrawals and in connection with our anti-money-laundering obligations. You must provide accurate identification documents when requested. Failure to complete verification may result in withdrawal delays or account suspension. Withdrawals above 1,000 USD trigger mandatory document verification and an additional review of game transactions within 48 hours of the request being submitted.

11. Governing Law and Disputes

These Terms and Conditions are governed by the laws applicable to the jurisdiction in which we are licensed. We encourage you to contact our support team in the first instance if you have any complaint or dispute. We aim to resolve all issues promptly and fairly. If a matter cannot be resolved through our internal complaints process, you may escalate it in accordance with the procedures set out by our licensing authority.

12. Contact Us

We are available to assist you 24 hours a day, 7 days a week. You can reach our support team through live chat on our website or by emailing us at [email protected]. Our support team operates exclusively in English. For questions about the Conquestador welcome bonus, Conquestador withdrawal times, or any aspect of your account, do not hesitate to get in touch — we are always here to help.

Content updated: August 10, 2026